Is the price per person or per vehicle?+
It is the total price per vehicle for up to 4 passengers. This service is one way. The vehicle is exclusively for you and your companions.
Where do I meet the driver?+
In the arrivals hall at Iguazú Airport (IGR). We tell you the meeting point when coordinating. If you need help on arrival, contact us via WhatsApp.
Does it include the return to the airport?+
No. This fare covers only the transfer from the airport to your hotel. For both legs, choose the round-trip service.
Is this Foz do Iguaçu airport?+
No. This transfer departs from Iguazú Airport (IGR), in Argentina. If your flight arrives at Foz do Iguaçu (IGU), contact us about the corresponding service.
How much luggage can we bring?+
Let us know the number and size of your bags. If you have special or oversized luggage, contact us before booking to confirm capacity and any additional charges.
How do I book and when do we coordinate details?+
Book with your contact details and pay through Mercado Pago. Once payment is confirmed we contact you to arrange the necessary details and organize your transfer.
What happens if my flight is delayed?+
No problem at all. We track every flight in real time from the moment you book. If there's a delay, your driver simply adjusts their arrival time. We don't charge extra for waits of up to 60 minutes. If the delay exceeds that time, contact us to confirm available options and any additional charges.
What currency is used for payment?+
All payments are processed in Argentine pesos (ARS) via Mercado Pago. We accept credit and debit cards (Visa, Mastercard, Amex). If your card is international, your bank will automatically convert at the current exchange rate.
What is your cancellation policy?+
With at least 48 hours' notice, a 90% refund is issued (10% administrative fee). Between 48 and 24 hours, 50% is retained. Less than 24 hours, no refund. Refunds are processed within 24-48 hours through the original payment method, upon return of the issued voucher.
Do you have baby or child seats?+
Yes, we have infant seats (up to 13 kg) and booster seats for children (15–36 kg) available at no extra charge. Just mention the children's ages and weights when booking so we can have the right equipment ready on the day.